State Farm® Insurance Agent Jewelz Santiago
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marcos vicente Mejia lemus
February 20, 2026
5
out of
5
rating by Marcos vicente Mejia lemus
"Muy bien servicio muy agradecido con el servicio de denisse"
We responded:
"Hola Marcos,
Muchas gracias por tus amables palabras y por tomarte el tiempo de compartir tu experiencia. Estamos muy agradecidos por tu confianza en Denisse y en nuestra oficina. Nos alegra saber que el servicio fue de tu agrado.
~Jewelz S~"
Tangie Letellier
February 14, 2026
5
out of
5
rating by Tangie Letellier
"Alison was very helpful and got the job done. Thank you, Alison, for all your support."
We responded:
"Hello Tangie, thank you for your 5-Star rating and also taking the time to mention how great Alison is. We truly appreciate it :)
~Jewelz S~"
Monica Barrera
February 13, 2026
5
out of
5
rating by Monica Barrera
"I’m so happy I called this office. From the first phone call, the person that answered was very friendly and quickly assigned Denisse Castillo to help me. It was a great experience. Denisse was a good listener, kind and knowledgeable and in no time, she came with a very competitive quote for the homeowner's policy I needed. After talking about it, she was able to adjust something to reduce the premium a little bit without compromising the coverage I was looking for. In a couple of hours everything was done and I got my insurance. It was a pleasure working with Denisse, she made it fast and easy. The Insurance office is really customer centered, I had a great experience and will be using them again. If you have insurance issues, I highly recommend you call them ASAP."
We responded:
"Hi Monica,
Thank you so much for your wonderful review! We are truly grateful for your kind words and the time you took to share your experience. Reading your feedback absolutely made everyone’s day here at the office! Denisse and the entire team are thrilled to hear that we could provide you with fast, friendly, and knowledgeable service that met your needs. It’s our goal to make the insurance process as easy and customer-centered as possible, and your recommendation means the world to us. We look forward to assisting you again in the future!
Warm regards,
~Jewelz S~"
Humberto Ortega
January 28, 2026
5
out of
5
rating by Humberto Ortega
"Diana assisted us with reviewing our current coverage. There were discounts we didn’t even know about! I am able to save money and I understand all my coverages."
We responded:
"Humberto, thank you so much for taking the time to sit with Diana. She is very knowledgeable and her attention to detail is impeccable. We are so glad you were provided more knowledge and can understand your coverages better. Thank you!
~Jewelz Santiago "
Carlos hugo Roca justiniano
January 28, 2026
5
out of
5
rating by Carlos hugo Roca justiniano
"Excelente 10 de 10 la atención de la señorita Dennisse"
We responded:
"Gracias Carlos! Denisse siempre esta dedicada a dar el mejor servicio con calidad! ~Jewelz Santiago "
Segundo Pomaquiza
January 27, 2026
5
out of
5
rating by Segundo Pomaquiza
"Ana me asistió a poder localizar la compańia de seguro de autos Personal Service Insurance Company , también me asistió con la llamada al hablar con la representante y al fin pude habrír un reclamo que no me afectara en mi póliza de seguro ."
We responded:
"Segundo,
Gracias por sus palabras tan amable hacia Ana. Si necesita algun otra ayuda no dude en llamarnos. "
Rufino Reyes
January 20, 2026
5
out of
5
rating by Rufino Reyes
"Diana me ayudo con el seguro de mi carro. Siempre muy amable y dispuesta a ayudarme. les recomiendo esta oficina especialmente si estan abriendo seguro por primera vez!"
We responded:
"Hola Rufino,
Muchas gracias por tu amable comentario. Nos alegra saber que Diana pudo ayudarte con el seguro de tu carro y que recibiste un excelente servicio. Agradecemos tu recomendación y estaremos siempre aquí para apoyarte en lo que necesites.
~Jewelz S~"
Chi Chang
January 20, 2026
5
out of
5
rating by Chi Chang
"Darlene was super kind! Good service!"
We responded:
"Thank you so much for your positive review.
~Jewelz S~"
Joe Perrone
January 19, 2026
5
out of
5
rating by Joe Perrone
"Diana was very kind and knowledgeable, helped me review my policies and coverages"
We responded:
"Hello Joe,
Thank you for your kind feedback! We're glad Diana could assist you in reviewing your policies and coverages. If you have any more questions or need further assistance, please don't hesitate to reach out.
~Jewelz S~"
Spencer Thomas
January 14, 2026
5
out of
5
rating by Spencer Thomas
". I just finished a phone call with Diana my State Farm home insurance agent, and I can confidently say this was one of the best customer service experiences I’ve had in a long time. She was very thorough explaining my policy concerns with me. From the very beginning of the call, Diana was professional, patient, knowledgeable, and genuinely focused on helping me. If you’re looking for a home insurance agent who is professional, transparent, and truly cares about their clients, I highly recommend this office. This is exactly how insurance service should be done."
We responded:
"Hello Spencer,
Thank you so much for your detailed and thoughtful review! We are truly grateful for your kind words about Diana and the service you received. At our agency, we take great pride in consistently providing professional, patient, and knowledgeable support to every client. It’s wonderful to hear that our commitment to transparent and caring service made such a positive impact on your experience. We look forward to continuing to serve you with the same dedication in the future!
~Jewelz S~"
AJ Harrynam
January 13, 2026
5
out of
5
rating by AJ Harrynam
"Excellent personality and product skills"
We responded:
"Thank you so much for your 5-star review. We truly appreciate it! "
Juan Martinez
January 13, 2026
5
out of
5
rating by Juan Martinez
"I recently signed up for life insurance, and I don’t typically leave reviews, but my experience with State Farm left me completely fulfilled and literally stress free. The representative Jessie Bahamundi was wonderful, knowledgeable and above all patient. He took his time to explain the policy options, answer all my questions and prepare for future possibilities. There absolutely was no pressure and Jessie made sure that my family will be taken care of. I appreciate all the hard work and transparency. My options were clear and I had plenty.
Jessie's recommendations were from the heart and was what earned my trust because of his sincerity and confidence in what we can make possible. Jessie's communication and availability presented an even more positive experience. I couldn't thank you enough. Looking forward to my next investment with State Farm."
We responded:
"Hi Juan,
Thank you so much for your heartfelt review! We truly appreciate you taking the time to share your experience. Jessie’s extensive professionalism and deep knowledge in financial services are qualities we are very proud of, and it's wonderful to hear how his patience, transparency, and sincere approach made you feel confident and stress-free throughout the process. We’re grateful for your trust and look forward to supporting you with your future investments at State Farm!
~Jewelz S~"
Engin Deniz Dogu
January 8, 2026
5
out of
5
rating by Engin Deniz Dogu
"Luisabel was very helpful and quickly set up my account."
We responded:
"Thank you for your kind words Engin! I couldn’t be happier to have Luisabel as part of my team. "
Dawnta Allen
January 7, 2026
5
out of
5
rating by Dawnta Allen
"Excellent service 💫"
We responded:
"Thank you Dawnta!"
Moises Garcia
January 5, 2026
5
out of
5
rating by Moises Garcia
"Ana y Jonathan hiciero in excelente trabajo hoy les agradesco por si ayuda gracias"
We responded:
"Hola Moises,
Gracias por tus amables palabras. Nuestro equipo continuará brindando un excelente servicio y se esforzará por conservarte como nuestro cliente por mucho tiempo. "
Nick Geovany
January 5, 2026
5
out of
5
rating by Nick Geovany
"Muy linda la atención Diana me ayudó con todos mis inquietudes ☺️✌️"
We responded:
"Hola Nick,
Gracias por sus palabras tan amables hacia Diana. "
Joanna Lenart
January 2, 2026
5
out of
5
rating by Joanna Lenart
"I had a wonderful experience working with Alison at State Farm. She was incredibly knowledgeable, patient, and took the time to answer all of my questions regarding my home policy and two auto policies. Alison was very responsive, called me back almost immediately, and made sure everything was handled efficiently and clearly. I truly felt supported and confident in my coverage decisions. Excellent customer service! Highly recommend working with her!"
We responded:
"Hello Joanna,
We feel incredibly fortunate to have Alison representing our agency. Her extensive knowledge and professionalism truly set her apart. It’s wonderful to hear how patient and responsive she was in guiding you through your home and auto policies. Thank you for recognizing her dedication—Alison consistently strives to provide the excellent customer service our clients deserve. We appreciate your recommendation and look forward to continuing to support you!
~Jewelz S~"
Angelo Urena Lara
December 18, 2025
5
out of
5
rating by Angelo Urena Lara
"When my father junkyard his vehicle due to mechanical issues. Had to surrendered his license plates and submit the document to State Farm. Darlene Ramirez helped me and my dad to process the document in order to cancel his vehicle insurance policy. To avoid any problems with the insurance. She did an excellent and great job."
We responded:
"Hello Angelo,
Thank you for taking the time to share your review. We are committed to providing excellent service and truly appreciate your kind words recognizing our efforts. "
Leslie Castro
December 11, 2025
5
out of
5
rating by Leslie Castro
"Diana me asistió con comenzar mi seguro. fue muy amable y detallada en explicar mi seguro. Pude ahorrar mucho dinero al cambiarme!"
We responded:
"Hola Leslie,
Muchas gracias por compartir tu experiencia! Estamos encantados de saber que Diana pudo ayudarte a comenzar con tu seguro y explicarte todo claramente. Es genial que hayas podido ahorrar mucho dinero al cambiarte. Si tienes más preguntas o necesitas ayuda adicional, no dudes en contactarnos.
~Jewelz Santiago~"
Matthew Goldman
November 25, 2025
5
out of
5
rating by Matthew Goldman
"First of all: being a customer with State Farm has genuinely saved me thousands of dollars and it’s only been 2 years of coverage for auto and home. I’m blessed for that.
Second: the staff at this office are incredible friendly, warm, and considerate towards helping clients- and even strangers such as myself.
I came in for an issue that their office were not obligated to assist me with, but Ms. Diana took the time out of her schedule to help me print my insurance cards.
It was a brief yet beautiful moment that I will treasure for years to come. Thank you guys :)"
We responded:
"Hi Matthew!
I remember seeing you that day. Thank you so much for your kind words! We're truly grateful to have you as part of the State Farm family and glad Diana and our team could assist you. Your appreciation means a lot to us!
~Jewelz Santiago~
"
Mike Mathis
November 18, 2025
5
out of
5
rating by Mike Mathis
"Converting my existing home and auto insurance over to State Farm was an awesome and painless experience, thanks to Alison, who was incredibly professional, knowledgeable and patient as she assisted me through the entire process! She explained every step clearly, answered all of my questions, and made sure that I understood all of my coverage options! I highly recommend Alison to anyone looking for a reliable and trustworthy insurance professional!"
We responded:
"Thank you so much for your kind words! I feel truly blessed to have Alison as one of my agents—her professionalism, knowledge, and patience are truly exceptional. She always goes above and beyond to ensure our clients feel confident and informed throughout the entire process. It’s wonderful to hear that she made your experience with us so smooth and positive. We’re grateful to have Alison on our team and to have clients like you who appreciate her dedication. Thanks again for your recommendation!"
Susan Poland
November 10, 2025
5
out of
5
rating by Susan Poland
"Alison Gore was very helpful and professional. Her responsiveness was excellent, which helped me to make a decision quickly. The firm does not offer Umbrella Liability insurance in Connecticut so I went with another insurer that does offer that."
We responded:
"Thank you so much for your thoughtful feedback! While we regret that we were unable to offer you an Umbrella policy at this time, we truly appreciate your kind words about Alison’s professionalism, knowledge, and patience. She takes great pride in providing excellent service and guiding our clients every step of the way. We’re grateful to have her on our team and to have clients like you who recognize her dedication. Please don’t hesitate to reach out if you have any other questions or needs in the future!"
Jefferson Guevara
November 6, 2025
4
out of
5
rating by Jefferson Guevara
"Excelente Lugar Recomendado Jonathan y Diana Me Ayudaron Son Muy Amables Y tienen Buen Atención Al Cliente Recomenddo"
We responded:
"Jefferson, muchas gracias por sus candidas palabras. "
Thomas Thottathil
September 17, 2025
5
out of
5
rating by Thomas Thottathil
"Came in to the office to make a payment, Ana was really efficient in helping me to get two discounts also installing the SF app on my new phone."
We responded:
"Thomas, thank you for sharing your experience! We’re so glad Ana could assist you efficiently and help you take advantage of those discounts, as well as get the State Farm app set up on your new phone. We appreciate your trust and look forward to continuing to support you with your insurance needs"
Ken Kolkebeck
August 27, 2025
5
out of
5
rating by Ken Kolkebeck
"Great Service. We had a crunch on a quick closing of a new home purchase and she set us up in a matter of minutes. People who want to jump through hoops to serve customers are hard to find, but this agency found at least one!"
We responded:
"Ken,
Thank you so much for your kind words and for trusting us during such an important moment! We're thrilled we could support you with your home purchase and meet your timeline. Providing fast, attentive service is what we strive for, and we're grateful for the opportunity to help.
~Jewelz Santiago"