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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Spencer Thomas

January 14, 2026

5  out of  5
rating by Spencer Thomas
". I just finished a phone call with Diana my State Farm home insurance agent, and I can confidently say this was one of the best customer service experiences I’ve had in a long time. She was very thorough explaining my policy concerns with me. From the very beginning of the call, Diana was professional, patient, knowledgeable, and genuinely focused on helping me. If you’re looking for a home insurance agent who is professional, transparent, and truly cares about their clients, I highly recommend this office. This is exactly how insurance service should be done."
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AJ Harrynam

January 13, 2026

5  out of  5
rating by AJ Harrynam
"Excellent personality and product skills"
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Juan Martinez

January 13, 2026

5  out of  5
rating by Juan Martinez
"I recently signed up for life insurance, and I don’t typically leave reviews, but my experience with State Farm left me completely fulfilled and literally stress free. The representative Jessie Bahamundi was wonderful, knowledgeable and above all patient. He took his time to explain the policy options, answer all my questions and prepare for future possibilities. There absolutely was no pressure and Jessie made sure that my family will be taken care of. I appreciate all the hard work and transparency. My options were clear and I had plenty. Jessie's recommendations were from the heart and was what earned my trust because of his sincerity and confidence in what we can make possible. Jessie's communication and availability presented an even more positive experience. I couldn't thank you enough. Looking forward to my next investment with State Farm."
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Engin Deniz Dogu

January 8, 2026

5  out of  5
rating by Engin Deniz Dogu
"Luisabel was very helpful and quickly set up my account."
We responded:
"Thank you for your kind words Engin! I couldn’t be happier to have Luisabel as part of my team. "
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Dawnta Allen

January 7, 2026

5  out of  5
rating by Dawnta Allen
"Excellent service 💫"
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Moises Garcia

January 5, 2026

5  out of  5
rating by Moises Garcia
"Ana y Jonathan hiciero in excelente trabajo hoy les agradesco por si ayuda gracias"
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Nick Geovany

January 5, 2026

5  out of  5
rating by Nick Geovany
"Muy linda la atención Diana me ayudó con todos mis inquietudes ☺️✌️"
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Joanna Lenart

January 2, 2026

5  out of  5
rating by Joanna Lenart
"I had a wonderful experience working with Alison at State Farm. She was incredibly knowledgeable, patient, and took the time to answer all of my questions regarding my home policy and two auto policies. Alison was very responsive, called me back almost immediately, and made sure everything was handled efficiently and clearly. I truly felt supported and confident in my coverage decisions. Excellent customer service! Highly recommend working with her!"
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Angelo Urena Lara

December 18, 2025

5  out of  5
rating by Angelo Urena Lara
"When my father junkyard his vehicle due to mechanical issues. Had to surrendered his license plates and submit the document to State Farm. Darlene Ramirez helped me and my dad to process the document in order to cancel his vehicle insurance policy. To avoid any problems with the insurance. She did an excellent and great job."
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Leslie Castro

December 11, 2025

5  out of  5
rating by Leslie Castro
"Diana me asistió con comenzar mi seguro. fue muy amable y detallada en explicar mi seguro. Pude ahorrar mucho dinero al cambiarme!"
We responded:
"Hola Leslie, Muchas gracias por compartir tu experiencia! Estamos encantados de saber que Diana pudo ayudarte a comenzar con tu seguro y explicarte todo claramente. Es genial que hayas podido ahorrar mucho dinero al cambiarte. Si tienes más preguntas o necesitas ayuda adicional, no dudes en contactarnos. ~Jewelz Santiago~"
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Matthew Goldman

November 25, 2025

5  out of  5
rating by Matthew Goldman
"First of all: being a customer with State Farm has genuinely saved me thousands of dollars and it’s only been 2 years of coverage for auto and home. I’m blessed for that. Second: the staff at this office are incredible friendly, warm, and considerate towards helping clients- and even strangers such as myself. I came in for an issue that their office were not obligated to assist me with, but Ms. Diana took the time out of her schedule to help me print my insurance cards. It was a brief yet beautiful moment that I will treasure for years to come. Thank you guys :)"
We responded:
"Hi Matthew! I remember seeing you that day. Thank you so much for your kind words! We're truly grateful to have you as part of the State Farm family and glad Diana and our team could assist you. Your appreciation means a lot to us! ~Jewelz Santiago~ "
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Mike Mathis

November 18, 2025

5  out of  5
rating by Mike Mathis
"Converting my existing home and auto insurance over to State Farm was an awesome and painless experience, thanks to Alison, who was incredibly professional, knowledgeable and patient as she assisted me through the entire process! She explained every step clearly, answered all of my questions, and made sure that I understood all of my coverage options! I highly recommend Alison to anyone looking for a reliable and trustworthy insurance professional!"
We responded:
"Thank you so much for your kind words! I feel truly blessed to have Alison as one of my agents—her professionalism, knowledge, and patience are truly exceptional. She always goes above and beyond to ensure our clients feel confident and informed throughout the entire process. It’s wonderful to hear that she made your experience with us so smooth and positive. We’re grateful to have Alison on our team and to have clients like you who appreciate her dedication. Thanks again for your recommendation!"
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Susan Poland

November 10, 2025

5  out of  5
rating by Susan Poland
"Alison Gore was very helpful and professional. Her responsiveness was excellent, which helped me to make a decision quickly. The firm does not offer Umbrella Liability insurance in Connecticut so I went with another insurer that does offer that."
We responded:
"Thank you so much for your thoughtful feedback! While we regret that we were unable to offer you an Umbrella policy at this time, we truly appreciate your kind words about Alison’s professionalism, knowledge, and patience. She takes great pride in providing excellent service and guiding our clients every step of the way. We’re grateful to have her on our team and to have clients like you who recognize her dedication. Please don’t hesitate to reach out if you have any other questions or needs in the future!"
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Jefferson Guevara

November 6, 2025

4  out of  5
rating by Jefferson Guevara
"Excelente Lugar Recomendado Jonathan y Diana Me Ayudaron Son Muy Amables Y tienen Buen Atención Al Cliente Recomenddo"
We responded:
"Jefferson, muchas gracias por sus candidas palabras. "
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Thomas Thottathil

September 17, 2025

5  out of  5
rating by Thomas Thottathil
"Came in to the office to make a payment, Ana was really efficient in helping me to get two discounts also installing the SF app on my new phone."
We responded:
"Thomas, thank you for sharing your experience! We’re so glad Ana could assist you efficiently and help you take advantage of those discounts, as well as get the State Farm app set up on your new phone. We appreciate your trust and look forward to continuing to support you with your insurance needs"
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Jorge Adalberto mejia

September 5, 2025

5  out of  5
rating by Jorge Adalberto mejia
"Gracias Diana por tu paciencia y ayuda con mi seguro! Muy buenos chicos trabajan ahi."
We responded:
"Jorge, ¡Gracias por tu confianza y tus amables palabras! Nos alegra saber que Diana y el equipo pudieron ayudarte con paciencia y dedicación. Siempre estamos aquí para brindarte el mejor servicio posible. ~Jewelz Santiago"
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Ken Kolkebeck

August 27, 2025

5  out of  5
rating by Ken Kolkebeck
"Great Service. We had a crunch on a quick closing of a new home purchase and she set us up in a matter of minutes. People who want to jump through hoops to serve customers are hard to find, but this agency found at least one!"
We responded:
"Ken, Thank you so much for your kind words and for trusting us during such an important moment! We're thrilled we could support you with your home purchase and meet your timeline. Providing fast, attentive service is what we strive for, and we're grateful for the opportunity to help. ~Jewelz Santiago"
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Hugo Garcia

August 26, 2025

5  out of  5
rating by Hugo Garcia
"Ana me asistio con un muy buen servicio , me alludo a solucionar un reclamo de colision de 4 carros yo siendo el ultimo impactado ,"
We responded:
"Hugo, Muchas gracias por compartir tu experiencia. Nos alegra saber que Ana pudo asistirte de manera eficiente y ayudarte a resolver una situación tan compleja como un reclamo de colisión múltiple. Estamos comprometidos a brindarte siempre el mejor apoyo cuando más lo necesitas. ~Jewelz Santiago"
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Nathalie Antoine

July 30, 2025

5  out of  5
rating by Nathalie Antoine
"My service with state farm is great. Especially where I am. People in there are great and they also have patience when its comes to costumers.. Diane is very good..Allison is good, Denise is good, Jonathan is good all those people are very helpful they always take time to help anyone...I've been with them for so long..any help I need it they are very polite to help me. When I have any questions they are ready to answer me they work as a great teams.. may God blessed them 🙏 all..."
We responded:
"Nathalie, Thank you so much for your kind words and for being a loyal part of our State Farm family. We're truly grateful to hear that Diana, Alison, Denisse, and Jonathan have made a positive impact on your experience. Our team takes pride in providing patient, helpful service, and it's wonderful to know that has shone through. Your support and blessings mean the world to us — thank you again! ~Jewelz Santiago"
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Irene Paredes irene

July 25, 2025

5  out of  5
rating by Irene Paredes irene
"Denisse fue muy amable y muy eficiente en ayudarme gracias lo recomendamos 100%"
We responded:
"Irene Muchas gracias por tomarse el tiempo de compartir su experiencia. Nos alegra saber que Denisse fue amable y eficiente al ayudarle. Su recomendación significa mucho para nosotros y seguiremos trabajando con ese mismo compromiso. ¡Gracias por confiar en nuestro equipo! ~Jewelz Santiago"
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Darryl Reid

July 21, 2025

5  out of  5
rating by Darryl Reid
"Total professional."
We responded:
"Darryl, Thank you for your kind words! We truly appreciate your feedback and are glad to know you had a professional experience with us. We're always here to help! ~Jewelz Santiago"
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David W Julin

July 14, 2025

5  out of  5
rating by David W Julin
"I went to State Farm to get a copy of my insurance coverage card. I arrived at State Farm insurance in West Nyack, New York Five minutes till five,sign On door says they close at 5 PM. Walked in and Ms. Ana Diaz Said hi may I help you, went to her desk and to make a long story short. She made a phone call were able to verify who I was and she had it printed out for me in about 15 minutes. I walked out a happy customer."
We responded:
"David, Thank you so much for sharing your experience! We're glad Ana was able to assist you so efficiently, even right before closing time. Your satisfaction is our priority, and we're happy you left with what you needed and a smile! ~Jewelz Santiago"
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Maribel Colon

July 8, 2025

5  out of  5
rating by Maribel Colon
"I went with my Sister to State farm she had an appointment with Diana , Diana is amazing and knowledgeable, I end up switching my car insurance from Nationwide!!! Thank you Diana you are awesome thank you for taking care all my sister's and mine concerns"
We responded:
"Maribel, Thank you for taking the time to share your experience! We're thrilled to hear that Diana made such a great impression with her knowledge and care. We're grateful you chose to switch to us — welcome to the State Farm family! ~Jewelz Santiago"
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Berquelis Felipe

July 1, 2025

5  out of  5
rating by Berquelis Felipe
"La verdad quedé encantada con los servicios de Edward Rodriguez, muy eficiente y súper rápido con las antenciones. lo recomiendo 100%."
We responded:
"Berquelis, ¡Muchísimas gracias por tu recomendación y por confiar en nosotros! Nos alegra saber que Edward pudo brindarte una atención rápida y eficiente. Comentarios como el tuyo nos motivan a seguir ofreciendo un servicio de calidad. ~Jewelz Santiago"
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Ramesh Agrawal

June 27, 2025

5  out of  5
rating by Ramesh Agrawal
"Good and quick service."
We responded:
"Ramesh, ChatGPT said: Thank you for your feedback! We’re glad to hear you received prompt and efficient service. It’s always our goal to make the process as smooth and quick as possible for our clients. ~Jewelz Santiago"