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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brettlin Robinson

October 13, 2026

5  out of  5
rating by Brettlin Robinson
"I've been working with Jewelz Santiago since 2019! I have had renters insurance with this agency at two different apartments and now I have transitioned to homeowners insurance, thanks to Alison Gore! The level of service, care, and attention that she provides is truly a blessing. Alison goes above and beyond, she truly puts the needs of the client first! I cannot thank her enough for making this journey as smooth as possible."
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Nermin Ismailova

October 7, 2026

5  out of  5
rating by Nermin Ismailova
"Allison is absolutely very knowledgeable. I am glad I got my policy today ."
We responded:
"Thanks for sharing your experience, Nermin! It's great to hear that Allison's knowledge made a difference in getting your policy. We're here whenever you need assistance with your insurance."
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Kay Cee

October 3, 2026

5  out of  5
rating by Kay Cee
"I want to give a Big Thanks to Alison, she made me really understand the importance of life insurance and walked me through the process. It was not hard at all, very simple. I thank you and appreciate you so much."
We responded:
"Hi Kay Cee, thank you for sharing your experience! Alison will be thrilled to hear how she helped you understand life insurance and made the process simple. We appreciate your trust in our agency and are here for any future insurance needs. "
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BILLY GOMEZ

September 28, 2026

5  out of  5
rating by BILLY GOMEZ
"Alison was great she explained every little detail."
We responded:
"Hi Billy, thanks for sharing your experience! It's fantastic to hear that Alison was able to explain every detail clearly. We appreciate your trust in our agency for your insurance needs. "
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Ali g

September 11, 2026

5  out of  5
rating by Ali g
"Annie is amazing! Very nice, informative and helpful. She was able to educate me on the needs of a Personal Article Policy. Answered all my questions. I will definitely be referring a few people to her💚"
We responded:
"Thanks for your feedback, Ali! It's great to hear that Annie was able to assist you with your Personal Article Policy and answer all your questions. We appreciate your referrals and are here whenever you need us. 💚"
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MANU LOVE

September 11, 2026

5  out of  5
rating by MANU LOVE
"Very professional and accountable staff. Jessie work on my file he is so helpful experienced and great guide for my all insurance needs. He understand my medical issue and help me to get good discount in my insurance. Thanks"
We responded:
"Hi Manu Love,

Thank you for sharing your experience with us! It's fantastic to hear that Jessie was able to assist you with your insurance needs and secure a good discount. We appreciate your trust in our agency and look forward to continuing to support you.

Jewelz Santiago - State Farm Insurance Agent"
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Stephanie Friedman

September 8, 2026

5  out of  5
rating by Stephanie Friedman
"I cannot recommend Jewelz Santiago's State Farm Agency highly enough. I worked first with the lovely Eduardo and then with Alison Gore, and they could not have been more patient, supportive, kind, and knowledgeable. Although it's not State Farm's slogan, you will be "in the best hands" with them!"
We responded:
"Thank you for your glowing recommendation, Stephanie! We're delighted to hear that Eduardo and Alison provided you with such patient and knowledgeable service. Our team is committed to ensuring you're always "in the best hands" for your insurance needs. If you ever need assistance in the future, don't hesitate to reach out."
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Marvin Zelaya

September 1, 2026

5  out of  5
rating by Marvin Zelaya
"HABLE CON Allison y Diana y fueron muy amables con mi persona en toda la ayuda que necesite..
Yo las recomiendo a ellas como asesoras en el ramo de la aseguransa..
Muchas gracias.."
We responded:
"Gracias por compartir su experiencia, Marvin. Nos alegra saber que Allison y Diana pudieron asistirlo con amabilidad en sus necesidades de seguro. Apreciamos su recomendación y estamos aquí para ayudarlo con cualquier consulta futura sobre seguros."
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Carlos Recinos

September 1, 2026

5  out of  5
rating by Carlos Recinos
"Ana me ayudó y con amabilidad muy buen servicio muy profesional ."
We responded:
"Gracias por tu comentario, Carlos. Nos alegra saber que Ana te brindó un servicio amable y profesional. Si necesitas más ayuda con tus seguros, no dudes en contactarnos."
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NNAY LLEE

August 7, 2026

5  out of  5
rating by NNAY LLEE
"I had a great experience with Diana Castillo, Senior Account Manager. I called regarding the significant increase in my insurance rates, and she took the time to review my policy and find ways to help lower the cost. She recommended a defensive driving course and found additional savings to help reduce my premium. I truly appreciated her professionalism, helpfulness, and excellent customer service!"
We responded:
"What a wonderful experience to hear about! Thank you for recognizing Diana Castillo and the care she put into reviewing your policy and helping you explore ways to save. She’ll be thrilled to know her assistance made a difference. We’re always here whenever you need a hand with your insurance!"
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Mark Faucett

August 4, 2026

5  out of  5
rating by Mark Faucett
"Fast great response broke down what I didn’t understand thank you 100star service"
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John Mendoza

July 28, 2026

5  out of  5
rating by John Mendoza
"Darlene was great¡ 10/10"
We responded:
"Thank you for your feedback, John! We're delighted to hear that Darlene provided you with such excellent service. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out to our team."
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Fanny Gross

July 24, 2026

5  out of  5
rating by Fanny Gross
"JUNIOR fue muy educado,amable y razonable, muy dedicado para ayudarme. Gracias."
We responded:
"Gracias por tu comentario, Fanny. Nos alegra saber que Junior fue educado, amable y dedicado en ayudarte con tus necesidades de seguro. Si necesitas más asistencia en el futuro, no dudes en contactarnos."
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Rocio Bare

June 17, 2026

5  out of  5
rating by Rocio Bare
"Jewelz was great at walking me through the insurance I acquired. She answered all of my questions and even gave me information on other options I have."
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Oliver McIntyre

June 15, 2026

5  out of  5
rating by Oliver McIntyre
"I had an excellent experience with Darlene — I called her at 4:47 PM when most people would tell you to call back in the morning. Not Darlene. She was friendly, professional, and went above and beyond to help. Clear, efficient, and genuinely helpful service — exactly what you want from an insurance agent. Highly recommended!"
We responded:
"Thank you, Oliver, for sharing your experience with Darlene. It's great to hear that she provided friendly and professional service, even at the end of the day. We appreciate your recommendation and are glad to have met your expectations."
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jean lucsone Stjean

May 29, 2026

5  out of  5
rating by jean lucsone Stjean
"Diana today helped me today! Very kind and fast to get my insurance going so I can go to DMV. thank you for your patience!"
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Saakshi Goel

May 28, 2026

5  out of  5
rating by Saakshi Goel
"Ana and Darlene helped out a ton on an address mix up! Very prompt help, deeply appreciated."
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Bernard Arroyo

May 27, 2026

5  out of  5
rating by Bernard Arroyo
"I was contacted by Alison and she made process exceptionally smooth. Everything about the policy was explained in detail. I didn’t even have to ask, it was as if she knew what I was going to ask. I will definitely recommend this office as well as Alison. Thank you very much for the service."
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Esteban sANTIAGO

May 13, 2026

5  out of  5
rating by Esteban sANTIAGO
"Had the pleasure of working with DIana from state farm for my home plus auto insurance which went very smoothly. diana was very friendly and patient from beginning to end. Her Knowledge and professionalism guided me into locking in the best deal. thank you Diana you helped me save a bundle!"
We responded:
"Thank you, Esteban, for sharing your experience with Diana. It's great to hear that her friendly and patient approach helped you secure the best deal for your home and auto insurance. We appreciate your feedback and look forward to serving you again."
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Rory Jackson jr

April 30, 2026

5  out of  5
rating by Rory Jackson jr
"I had the pleasure of working with Alison and it was an amazing experience. Top tier service very informative and knowledgeable highly recommended anyone looking for insurance hit her up
Thank. You"
We responded:
"Thank you so much for your review. Alison and Ana are real gems!"
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Prajjwal Chapagain

April 29, 2026

5  out of  5
rating by Prajjwal Chapagain
"Switching from another carrier to State Farm —and it was all thanks to Diana! She made the entire process so easy, smooth, and completely stress-free. From the very beginning, Diana was professional, friendly, and incredibly knowledgeable. She took the time to explain every coverage option clearly, answered all my questions with patience, and helped me find the perfect policy for my needs. Her outstanding customer service and genuine care made the whole experience amazing. If you’re looking for someone who truly goes above and beyond, Diana is the one! Highly recommended—an absolute 5-star experience!"
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L Bernard

April 28, 2026

5  out of  5
rating by L Bernard
"Allison is attentive, very knowledgeable and helped me ease my anxiety right away. She was extremely pleasant and was willing to go above and beyond"
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Trevonte Doright

April 27, 2026

5  out of  5
rating by Trevonte Doright
"Thanks Diana for your help today! I recommend State Farm but especially this office. Updating my car insurance was super easy!"
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Ty'Ajah Robinson

April 27, 2026

5  out of  5
rating by Ty'Ajah Robinson
"Thank you Diana for helping me with my insurance! Super sweet and lovely lady, knowledgeable, and gave me the best price!"
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Tyrone Robinson

April 27, 2026

5  out of  5
rating by Tyrone Robinson
"Diana was great! I SAVED A LOT on my auto and renters! The office welcoming and very friendly. Will recommend to my friends and family! Got to make sure I provide an update! Have been continuously insured here for years, everyone is amazing and Diana continues to be the best at this office"